Returns & Exchanges
At Mellow Sleep, we want you to rest easy knowing that if your purchase isn't the perfect fit for your home, you can return it within 30 days. We offer a hassle-free process to ensure your journey to better sleep remains completely stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective layers are intact to qualify for a full refund.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.